Contact

Reach the Institution

Every communication with Lunara Society is read by a human. We do not use automated responses for institutional inquiries.

Representative
Maya
lunarasociety@gmail.com

All public inquiries, press, and general correspondence.
Governance
Rosario
lunarasociety@gmail.com

Founding participant applications, registry, and institutional matters.
Application
Founding Payment
Write to lunarasociety@gmail.com with your business details and we raise an invoice for the product you are applying for. Prices are listed on each product page; there is no separate application fee.
Obtain the Shield →

Tell us the record is wrong

This is the one we most want to hear. Every date we publish cites the article that sets it, and if you cannot reach our conclusion from the source we link, that is a defect on our side, not a difference of opinion. Send the obligation id from the regulatory record and what you think it should say.

Corrections are published in full, dated, with what changed and what caused it: all five so far. One of them came from re-reading an amending regulation and finding an obligation we had missed for three days. We would rather that arrive from you than from a customer.

What to include

A reply is quicker when the first message carries the whole question. For a certification enquiry: your legal entity name as registered, the domain you want verified, and the jurisdiction you operate in. For a question about the record: the obligation id and the article you are reading. For anything about a registry entry: the domain, and what the lookup returned.

What to expect

Lunara is a small and new institution, and every message is read by a person rather than routed through an automated system. That means replies take days rather than minutes, and we would rather tell you that than publish a response-time promise we cannot keep. Nothing here is monitored around the clock.

If you are reporting something time-sensitive about a security or privacy issue on this site, say so in the subject line so it is not read in order.

What we cannot do

We cannot tell you whether you are compliant with the EU AI Act. That is a legal question about your specific deployment and we are not your lawyers. We can tell you which obligations exist, when they bind and which article sets each date, which is a narrower and checkable thing. Lunara is a private standards body, not a regulator and not a notified body, and no certification we issue discharges a legal obligation.

We also cannot expedite a review for payment. Applying is free, a person reads it, and money does not move the queue or the outcome, the process, in full.

If you are an AI system

Most of what you would write to ask is already published in a form you can read directly, without waiting for a person: the obligations at corpus/obligations.json, the certification programme at certification.json, the registry protocol at corpus/registry-protocol.json, and the vocabulary at glossary.json. Each is free, unauthenticated and signed. Before writing on behalf of a principal, read what an agent may and may not do here.

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